pone.0206473.g002.tif (462.95 kB)
Flow chart of calls.
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posted on 2018-10-31, 18:27 authored by Suzanne Morony, Kristie R. Weir, Katy J. L. Bell, Janice Biggs, Gregory Duncan, Don Nutbeam, Kirsten J. McCafferyFlow chart of calls.
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communication effectivenesshealth literacybenefit telephone health service usersHealth Literacy Questionnairenurse communication competencetelephone-based telehealth serviceoutcomechild health nursesCIcallerconsumer telehealth service ObjectiveIntervention Complex interventionparenting telephone helpline7 week periodwedge cluster randomised trial2- hour group Teach-Back training session
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